Privacy Policy

This Privacy Policy explains how NeuroSpine Plus collects, uses, and protects information you provide when visiting our website or using our services. We are committed to safeguarding your privacy and maintaining the confidentiality of your personal and medical information. This policy complies with HIPAA regulations and applicable privacy laws. This Privacy Policy is effective as of January 2025.

By using our website, you consent to the practices described in this Privacy Policy.

What Personal Information Do We Collect?

We may collect the following types of information:

Contact Information: Name, email address, phone number, mailing address
Medical Information: Health history, symptoms, insurance information (when scheduling appointments)
Demographic Information: Date of birth, gender, emergency contact details
Technical Information: IP address, browser type, device information, website usage data
Communications: Inquiries, feedback, or requests submitted through our website

How Do We Use Your Information?

Your information is used for:

Patient Care: Scheduling appointments, coordinating treatment, and maintaining medical records
Communication: Responding to inquiries, confirming appointments, and providing health-related updates
Website Improvement: Analyzing usage patterns to enhance user experience
Legal Compliance: Meeting regulatory requirements and protecting against fraud
Quality Improvement: Internal analysis to improve our services and patient outcomes

We will never sell, rent, or share your personal information with third parties for marketing purposes.

How Do We Collect Information?

Information is collected through:

Online Forms: Appointment requests, contact forms, and patient portals
Phone Communications: Calls to our office for appointments or inquiries
Cookies and Analytics: Technical data to improve website functionality
In-Person Visits: Information provided during office visits

Cookies and Tracking Technologies

We use cookies to:

Enhance website navigation and functionality
Remember user preferences
Analyze website traffic and usage patterns
Improve our online services

You may disable cookies through your browser settings, though this may affect website functionality.

Third-Party Services

We may share information with:

Healthcare Providers: For continuity of care and referrals
Insurance Companies: For billing and authorization purposes
Service Providers: Companies that help us operate our website and practice (bound by confidentiality agreements)
Legal Requirements: When required by law or to protect rights and safety

Security Measures

We implement comprehensive security measures including:

Encryption of sensitive data transmission
Secure servers and databases
Limited access to personal information
Regular security audits and updates
Staff training on privacy and security protocols

While we strive to protect your information, no system is completely secure. We cannot guarantee absolute protection against unauthorized access.

Your Privacy Rights

You have the right to:

Access your personal and medical information
Request corrections to your records
Opt-out of non-essential communications
Request restrictions on certain uses of your information
Receive notification of any data breaches affecting your information

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.

Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date. We encourage periodic review of this policy.

Last Updated: September 2025